Privacy Statement

Thank you for your interest in our company. Protecting your personal data is of great importance to us. In this document, we therefore provide you with information on the collection, processing and use of your data when using this website in accordance with the relevant data protection regulations.

We use your data in compliance with the applicable data privacy regulations. In this privacy statement, you are informed about which of your personal data we collect and store. In addition, you receive information on how your data is used and which rights you are entitled to with regard to the use of your data.

It is usually possible to use our website without providing any personal data. If personal data is collected on our site (such as name, address or e-mail addresses), this is always based on your voluntary provision. We will not disclose such data to third parties without your express consent.

Please note that there may be security gaps during any data transfer on the internet (e.g. communication by e-mail). Complete protection of data from access by third parties is impossible.

Data Controller

The data controller responsible for processing your personal data at Wöhlk is:

Wöhlk Contactlinsen GmbH
Bürgermeister-Schade-Straße 12-16
24232 Schönkirchen

If you have any questions, please do not hesitate to contact us at any time using the address mentioned above, or using our contact form.

Purpose of data processing / Disclosure

When you visit our website:

By using our website, you agree to the collection, processing and use of data in accordance with the description below. Our website can generally be accessed without registration. During you visit, data such as the pages viewed and the name of the requested file, the date and time will be stored on the server for statistical purposes, without association such data directly with your person. Personal data, in particular name, address or e-mail address will be collected on a voluntary basis wherever possible. The data will not be disclosed to third parties without your consent.

We process your data exclusively for providing the various functions of the website.

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called Cookies, text files which are stored on your computer and allow analysing your use of the website. The information on your use of this website generated by the Cookie is usually transferred to a Google server in the USA and stored there.
If IP anonymization has been enabled on this website, Google will process your IP address in a shortened form within any member states of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transferred to a Google server in the USA and shortened there. IP anonymization is enabled on this website. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to assemble reports on the website activities, and to provide other services associated with website use and internet use to the website operator.

The IP address transferred by your browser within the scope of Google Analytics will not be associated with other Google data.

You may prevent the storage of Cookies by setting your browser software accordingly; however, please note that in this case you may not be able to make full use of all functions of this website.

In addition, you can prevent recording the data generated by the Cookie and referring to your use of the website (incl. your IP address) to Google and processing of these data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

For customers or service providers:

We collect, process and use personal data only as far as required for the establishment, content-related design or change of the legal relationship (inventory data).

We transfer data to third parties only if this is necessary to perform the contract, for example to companies entrusted with delivering the goods, or to the credit institution assigned with handling payment. There is no further disclosure of the data, or only if you expressly agreed to the transfer. There is no disclosure of your data to third parties without your express consent, for example for advertising purposes.

Data transfer upon conclusion of contract for online shops, dealers and the dispatch of goods:

We transfer personal data to third parties only if this is necessary to perform the contract, for example to companies entrusted with delivering the goods, or to the credit institution assigned with handling payment. There is no further disclosure of the data, or only if you expressly agreed to the transfer. There is no disclosure of your data to third parties without your express consent, for example for advertising purposes.

Contact form:

If you send us inquiries using our contact form, your data from the contact form including the contact details you provided will be stored for handling the inquiry and for any subsequent questions. We will not disclose this data without your consent.

Retention period for data

Upon termination of the business relationship and upon your request, your data as a customer will be blocked. On request, your data will be deleted from our customer file. This does not apply if deletion is opposed by legal provisions, or if continued retention is necessary for the purpose of providing evidence.

Data security

For your protection and for ours, we cooperate with various technology partners and use their technology to identify and prevent attacks.

Involvement of other service providers

We engage other external service providers with the data processing for certain functions of our website. These service providers process the personal data exclusively according to our instructions. The service providers are in particular also bound by this Privacy Statement. The service providers must not use the data for their own purposes in any case.

Right to information and revocation

You have the right at any time to obtain free information on your personal data stored, its origin and recipients and the purpose of data processing, as well as the right to correction, blocking or deletion of this data.

If you have any questions on the collection, processing or use of your personal data, or in case of information, correction or deletion of data and the revocation of any consent granted, please contact our Data Protection Officer:

Thomas Rulle
Wöhlk Contactlinsen GmbH
Bürgermeister-Schade-Str. 12-16, D-24232 Schönkirchen
Phone: 0431 / 99 10
E-mail:

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data. 

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest to ensure an optimized service provided free of technical errors. Therefore server log files have to be stored.

Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Changes to this Privacy Statement

We reserve the right to adjust this Privacy Statement at any time to the technical and legal requirements.